I recently experienced this firsthand, growing increasingly frustrated with a product Owner in my project not performing their duties as expected.

Have Some Empathy

While I’ve never been a Product Owner myself, I can only imagine the challenge of bridging the gap between the business and technical worlds. From a developer’s perspective, a Product Owner’s job might seem straightforward: a few meetings here, some prioritization there, preparing for the next sprint. Sounds easy, right?

As simple as it might sound, being a PO demands significant skill and, most importantly, experience. You need a deep understanding of the business domain and its goals. You must weigh the importance of meeting deadlines against the risk of accumulating too much technical debt. On top of that, you’re responsible for managing diverse stakeholders: managers, end-users, and your own development team.

If you take on their hat for a second it can really help you understand what kind of work they have to do. So the best way to start empowering your Product Owner is by showing empathy and striving to understand their challenges.

Your Product Owner is a Team Member

Business people and developers must work together daily throughout the project.

Too often, I observe teams treating their Product Owners as if they are managers or some kind of higher authority. However, if we recall a key quote from the Agile Manifesto, it’s clear that business people and developers are meant to collaborate closely, so might as well treat them like a team member :) .

Practical Ways to Help

Here are some actionable steps you can take to support your Product Owner:

• Communicate Effectively: As a senior engineer, you should maintain close and direct communication with your Product Owner. Most problems a development team faces can be solved through open dialogue. If possible, set up regular one-on-one sessions to foster a strong working relationship.

• Exchange Constructive Feedback: Giving and receiving feedback is one of the most powerful tools in your professional career. It not only helps your peers and team members grow but also provides ample opportunities for your own development. Use honest feedback to highlight areas where the team feels unsupported and suggest how your Product Owner can better assist.

• Lend a Hand: Although it might not be explicitly your job, pairing with your Product Owner — for example, on writing tickets or preparing for planning sessions — can be incredibly beneficial. Both of you can gain valuable insights into how the other side operates and what people need to accomplish their work.

• Be Transparent: Transparency is another crucial factor in enabling your Product Owner. They most likely have deadlines to meet, so be upfront about any blockers, dependencies, bugs, or other issues. Highlighting these early gives your Product Owner the opportunity to adjust plans or manage stakeholder expectations effectively.

Summary

While none of these tips are revolutionary and might not apply to every person or situation, I believe these are the most effective actions you can take to build a stronger relationship with your Product Owner, thereby empowering them to excel in their role.

TLDR: Don’t work against each other; work with each other!